Content by Cory Doctorow (first e reader txt) 📕

a new Powerbook every ten months, and because I always order the new models the day they’re announced, I get a lot of lemons from Apple. That means that I hit Apple’s three-iTunes-authorized-computers limit pretty early on and found myself unable to play the hundreds of dollars’ worth of iTunes songs I’d bought because one of my authorized machines was a lemon that Apple had broken up for parts, one was in the shop getting fixed by Apple, and one was my mom’s computer, 3,000 miles away in Toronto.

If I had been a less good customer for Apple’s hardware, I would have been fine. If I had been a less enthusiastic evangelist for Apple’s products — if I hadn’t shown my mom how iTunes Music Store worked — I would have been fine. If I hadn’t bought so much iTunes music that burning it to CD and re-ripping it and re-keying all my metadata was too daunting a task to consider, I would have been fine.

As it was Apple rewarded my trust, evangelism and out-of-control spending by treating me like a crook and locking me out of my own music, at a time when my Powerbook was in the shop — i.e., at a time when I was hardly disposed to feel charitable to Apple.

I’m an edge case here, but I’m a leading edge case. If Apple succeeds in its business plans, it will only be a matter of time until even average customers have upgraded enough hardware and bought enough music to end up where I am.

You know what I would totally buy? A record player that let me play everybody’s records. Right now, the closest I can come to that is an open source app called VLC, but it’s clunky and buggy and it didn’t come pre-installed on my computer.

Sony didn’t make a Betamax that only played the movies that Hollywood was willing to permit — Hollywood asked them to do it, they proposed an early, analog broadcast flag that VCRs could hunt for and respond to by disabling recording. Sony ignored them and made the product they thought their customers wanted.

I’m a Microsoft customer. Like millions of other Microsoft customers, I want a player that plays anything I throw at it, and I think that you are just the company to give it to me.

Yes, this would violate copyright law as it stands, but Microsoft has been making tools of piracy that change copyright law for decades now. Outlook, Exchange and MSN are tools that abet widescale digital infringement.

More significantly, IIS and your caching proxies all make and serve copies of documents without their authors’ consent, something that, if it is legal today, is only legal because companies like Microsoft went ahead and did it and dared lawmakers to prosecute.

Microsoft stood up for its customers and for progress, and won so decisively that most people never even realized that there was a fight.

Do it again! This is a company that looks the world’s roughest, toughest anti-trust regulators in the eye and laughs. Compared to anti-trust people, copyright lawmakers are pantywaists. You can take them with your arm behind your back.

In Siva Vaidhyanathan’s book The Anarchist in the Library, he talks about why the studios are so blind to their customers’ desires. It’s because people like you and me spent the 80s and the 90s telling them bad science fiction stories about impossible DRM technology that would let them charge a small sum of money every time someone looked at a movie — want to fast-forward? That feature costs another penny. Pausing is two cents an hour. The mute button will cost you a quarter.

When Mako Analysis issued their report last month advising phone companies to stop supporting Symbian phones, they were just writing the latest installment in this story. Mako says that phones like my P900, which can play MP3s as ringtones, are bad for the cellphone economy, because it’ll put the extortionate ringtone sellers out of business. What Mako is saying is that just because you bought the CD doesn’t mean that you should expect to have the ability to listen to it on your MP3 player, and just because it plays on your MP3 player is no reason to expect it to run as a ringtone. I wonder how they feel about alarm clocks that will play a CD to wake you up in the morning? Is that strangling the nascent “alarm tone” market?

The phone companies’ customers want Symbian phones and for now, at least, the phone companies understand that if they don’t sell them, someone else will.

The market opportunity for a truly capable devices is enormous. There’s a company out there charging $27,000 for a DVD jukebox — go and eat their lunch! Steve Jobs isn’t going to do it: he’s off at the D conference telling studio execs not to release hi-def movies until they’re sure no one will make a hi-def DVD burner that works with a PC.

Maybe they won’t buy into his BS, but they’re also not much interested in what you have to sell. At the Broadcast Protection Discussion Group meetings where the Broadcast Flag was hammered out, the studios’ position was, “We’ll take anyone’s DRM except Microsoft’s and Philips’.” When I met with UK broadcast wonks about the European version of the Broadcast Flag underway at the Digital Video Broadcasters’ forum, they told me, “Well, it’s different in Europe: mostly they’re worried that some American company like Microsoft will get their claws into European television.”

American film studios didn’t want the Japanese electronics companies to get a piece of the movie pie, so they fought the VCR. Today, everyone who makes movies agrees that they don’t want to let you guys get between them and their customers.

Sony didn’t get permission. Neither should you. Go build the record player that can play everyone’s records.

Because if you don’t do it, someone else will.

$$$$

The DRM Sausage Factory

(Originally published as “A Behind-The-Scenes Look At How DRM Becomes Law,” InformationWeek, July 11, 2007)

Otto von Bismarck quipped, “Laws are like sausages, it is better not to see them being made.” I’ve seen sausages made. I’ve seen laws made. Both pale in comparison to the process by which anti-copying technology agreements are made.

This technology, usually called “Digital Rights Management” (DRM) proposes to make your computer worse at copying some of the files on its hard-drive or on other media. Since all computer operations involve copying, this is a daunting task — as security expert Bruce Schneier has said, “Making bits harder to copy is like making water that’s less wet.”

At root, DRMs are technologies that treat the owner of a computer or other device as an attacker, someone against whom the system must be armored. Like the electrical meter on the side of your house, a DRM is a technology that you possess, but that you are never supposed to be able to manipulate or modify. Unlike the your meter, though, a DRM that is defeated in one place is defeated in all places, nearly simultaneously. That is to say, once someone takes the DRM off a song or movie or ebook, that freed collection of bits can be sent to anyone else, anywhere the network reaches, in an eyeblink. DRM crackers need cunning: those who receive the fruits of their labor need only know how to download files from the Internet.

Why manufacture a device that attacks its owner? A priori, one would assume that such a device would cost more to make than a friendlier one, and that customers would prefer not to buy devices that treat them as presumptive criminals. DRM technologies limit more than copying: they limit ranges of uses, such as viewing a movie in a different country, copying a song to a different manufacturer’s player, or even pausing a movie for too long. Surely, this stuff hurts sales: who goes into a store and asks, “Do you have any music that’s locked to just one company’s player? I’m in the market for some lock-in.”

So why do manufacturers do it? As with many strange behaviors, there’s a carrot at play here, and a stick.

The carrot is the entertainment industries’ promise of access to their copyrighted works. Add DRM to your iPhone and we’ll supply music for it. Add DRM to your TiVo and we’ll let you plug it into our satellite receivers. Add DRM to your Zune and we’ll let you retail our music in your Zune store.

The stick is the entertainment industries’ threat of lawsuits for companies that don’t comply. In the last century, entertainment companies fought over the creation of records, radios, jukeboxes, cable TV, VCRs, MP3 players and other technologies that made it possible to experience a copyrighted work in a new way without permission. There’s one battle that serves as the archetype for the rest: the fight over the VCR.

The film studios were outraged by Sony’s creation of the VCR. They had found a DRM supplier they preferred, a company called Discovision that made non-recordable optical discs. Discovision was the only company authorized to play back movies in your living room. The only way to get a copyrighted work onto a VCR cassette was to record it off the TV, without permission. The studios argued that Sony — whose Betamax was the canary in this legal coalmine — was breaking the law by unjustly endangering their revenue from Discovision royalties. Sure, they could just sell pre-recorded Betamax tapes, but Betamax was a read-write medium: they could be copied. Moreover, your personal library of Betamax recordings of the Sunday night movie would eat into the market for Discovision discs: why would anyone buy a pre-recorded video cassette when they could amass all the video they needed with a home recorder and a set of rabbit-ears?

The Supreme Court threw out these arguments in a 1984 5-4 decision, the “Betamax Decision.” This decision held that the VCR was legal because it was “capable of sustaining a substantially non-infringing use.” That means that if you make a technology that your customers can use legally, you’re not on the hook for the illegal stuff they do.

This principle guided the creation of virtually every piece of IT invented since: the Web, search engines, YouTube, Blogger, Skype, ICQ, AOL, MySpace… You name it, if it’s possible to violate copyright with it, the thing that made it possible is the Betamax principle.

Unfortunately, the Supremes shot the Betamax principle in the gut two years ago, with the Grokster decision. This decision says that a company can be found liable for its customers’ bad acts if they can be shown to have “induced” copyright infringement. So, if your company advertises your product for an infringing use, or if it can be shown that you had infringement in mind at the design stage, you can be found liable for your customers’ copying. The studios and record labels and broadcasters love this ruling, and they like to think that it’s even broader than what the courts set out. For example, Viacom is suing Google for inducing copyright infringement by allowing YouTube users to flag some of their videos as private. Private videos can’t be found by Viacom’s copyright-enforcement bots, so Viacom says that privacy should be illegal, and that companies that give you the option of privacy should be sued for anything you do behind closed doors.

The gutshot Betamax doctrine will bleed out all over the industry for decades (or until the courts or Congress restore it to health), providing a grisly reminder of what happens to companies that try to pour the entertainment companies’ old wine into new digital bottles without permission. The tape-recorder was legal, but the digital tape-recorder is an inducement to infringement, and must be stopped.

The promise of access to content and the threat of legal execution